Delivery Policy

There is no minimum order value for deliveries!

We present the most cost-effective wholesale shipping options in Canada.

Your order will be processed and dispatched within 72 hours of placement. Logistics typically require 7-10 days. Hence, an estimated delivery timeframe of 10-13 days in total is anticipated.

Regarding shipping fees:
(Prices are determined based on local courier rates)

Within Canada: $15.00
To other countries: $15.00

For any further inquiries:
Feel free to reach out to our customer service team for assistance.
Monday to Saturday
8:30 AM to 5:00 PM
Our customer service professionals are devoted to addressing your concerns. Should you have any questions beyond the mentioned hours, please leave a message at your convenience. Our team will respond promptly upon resuming duty.

Undelivered items:
If your package does not arrive within the estimated delivery time, kindly wait an additional 48 hours before contacting us. Courier services may encounter unexpected delays that, unfortunately, exceed our realm of control.

In the event of delivery disputes, we will escalate the matter to a third-party courier for investigation. This investigation may require up to 7 business days to draw conclusions. In such instances, we must abide by the courier’s investigation findings as the final decision.

Missing items:
Should you discover any missing items in your order, we highly recommend thoroughly inspecting the entire order, checking all corners of the box and the packaging materials used. Misplaced items are often retrievable within the original packaging.

If any errors or shortages are detected in your order, we must be notified within 3 days.

Upon confirmation of missing items in your order, we will conduct a comprehensive internal investigation. This entails reviewing all warehouse documentation and engaging in disputes with delivery couriers. We may require up to 7 business days to complete the investigation before dispatching any replacement items.

Should you have any queries regarding our delivery policy, please feel free to email us at [email protected] or utilize our contact form.